Privacy Policy
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we help keep it safe when you visit our website or place an order with For Matches.
Information We Collect
When you place an order, contact us, or use our website, we may collect certain personal information, including:
- Name
- Email address
- Shipping address
- Billing information
- Payment information
- Order details
- Custom design files, artwork, photos, or uploaded content
- Messages or inquiries you send to us
Payment information is processed securely through our payment providers. We do not store full credit card details on our website.
How We Use Your Information
We use your information to provide, process, and improve our services.
This may include using your information to:
- Process and fulfill your order
- Create and produce your custom products
- Communicate with you about your order
- Respond to questions or customer service requests
- Send order confirmations, updates, and shipping information
- Improve our website, products, and customer experience
- Prevent fraud, misuse, or unauthorized activity
We only use your information for legitimate business purposes related to your order, our services, and your customer experience.
Custom Designs & Uploaded Files
For custom products, you may upload artwork, logos, photos, names, dates, or other personalized design materials.
We use these files only to create, review, and produce your custom order.
Your uploaded files may be reviewed by our team to ensure they are suitable for production, printing, and customization.
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers who help us operate our business, such as:
- Payment processors
- Shipping carriers
- Website and hosting providers
- Order fulfillment or production partners
- Customer service and email tools
These providers only receive the information needed to perform their services.
Data Protection
We take appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Cookies & Website Data
Our website may use cookies or similar technologies to improve your browsing experience, understand website performance, and support basic store functions.
Cookies may help with:
- Remembering items in your cart
- Improving website speed and performance
- Understanding how visitors use our website
- Supporting checkout and order functions
You can adjust cookie settings through your browser at any time.
Email Communication
We may contact you by email regarding your order, custom design details, production updates, shipping information, or customer service requests.
If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to review, update, or delete your information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Your continued use of our website after updates are posted means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
formatchesusa@gmail.comÂ